What information do we collect?
Information you give us: We receive and store the information you provide voluntarily on our store. If you decide to order with us, we will need your personal information to process your order. It might include your name, shipping address, credit/debit card number and its expiration date, email address, and phone number.
Information you offer by filling out forms on our store: It includes information provided at the time of registering to use our website, subscribing to any service which we provide, or requesting further services.
When you contact our Customer Service agents by email, chat, phone, Social Media or via contact forms we provide for that specific purpose, we will collect (and you expressly consent to our doing so) any personal details and other content that you provide to us, which may include but not limited to, your name, email address, postal address, IP address, location data, and if you contact us via Social Media, your social media handle, your profile image and any other publicly available information.
We will only collect and use your information which is necessary to comply with legal obligations and to assist us to administer our business and provide you with the services you request.
How do we use your information?
The information you provide to us will be used to the specific purposes for which you provide the information. We appreciate your trust that our use of your information is subject to applicable law.
-To provide service for you (including to fulfill your orders)
-To resolve your problems and concerns about our item
-To offer you a personalized shopping experience
-To send you mail about order information, product development, services enhancement etc.
-To improve item quality, our website, and customer service
Will we share your personal information?
Information about our customers is an important part of our business, and we will not sell or intentionally leak our customers' personal information to others. Under the applicable law, we will only provide your personal information to third parties if it is an essential part of our transaction with you (i.e. provide our courier with your name, phone number and delivered address, or using a third-party payment processor to process your payment for your purchase on our website).
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